Get Support
Tech support is a phone call away. Choose the fastest way to reach us below.
Submit a ticket
Request technical support, customer service or product help, and track your request.
Submit a ticket →Remote support session
Connect securely with a technician on your PC, Mac or phone. We'll guide you step by step.
Start a session →Call 714-558-7158
Monday–Friday, 9:00 am – 6:00 pm. For urgent issues, calling is fastest.
Call now →You can also email support@simplifiedpc.com.
Help us help you faster
When you contact us, please include:
- Your name, company and best callback number
- Which computer, device or system is affected
- What you were doing when the problem started
- Any error message (a photo or screenshot helps)
- How many people are affected
- Whether you can keep working in the meantime
Managed clients are also covered by 24/7 Kaseya monitoring, so we're often alerted to server and system problems before you call. Not a client yet? Contact us about ongoing managed IT services.