Desktop & Server Support for Orange County Businesses
When your server goes down, your whole office stops. SimplifiedPC monitors, maintains and repairs the workstations and servers your business runs on, keeping them secure, up to date and performing at their best.
Managed server support
Your server holds your files, your practice or accounting database, and often your user accounts and permissions. If it fails, is stolen, or is hit by ransomware, everything connected to it is affected. Our managed server support is designed to prevent those failures and recover quickly if one happens.
- 24/7 remote monitoring: using Kaseya's monitoring platform, we watch server health, disk space, services and performance around the clock so problems are found and addressed early.
- Patch management: critical Microsoft and software updates are tested and deployed on a schedule to reduce security risk without surprise reboots.
- Routine maintenance: reviewing system logs, checking storage and RAID health, applying manufacturer firmware updates and clearing out problems before they build up.
- Server security: managed antivirus and anti-ransomware protection, plus review of accounts and permissions.
- Managed backup: local and off-site backups are checked every day; failures are logged and fixed so you always have a good copy.
- Disaster planning: a documented plan for what happens if your server fails, is stolen or is destroyed, including how quickly you can be back up. See disaster recovery.
- Hardware inventory: an up-to-date record of your managed devices, warranties and ages to plan replacements.
- Troubleshooting and repair: when a component fails, we diagnose the cause and repair or replace it promptly.
SPC Security Essentials
Most providers wait for something to break. SPC Security Essentials is our proactive, security-first management service for desktops and servers, built on industry-leading tools from Kaseya. It gives your business enterprise-grade protection and reliability without the cost of an in-house IT team.
24/7 monitoring
Desktops and servers monitored and managed around the clock with Kaseya RMM.
Threat detection
Advanced endpoint security and threat detection powered by the Kaseya security stack.
Patch & vulnerability management
Automated patching and vulnerability management to close security gaps quickly.
Proactive maintenance
Routine maintenance that prevents outages and performance problems before users notice.
Incident response
Rapid troubleshooting and response when something does go wrong.
Business continuity
Disaster recovery planning so a failed server or ransomware attack doesn't stop your business.
Desktop and laptop support
Slow, unreliable computers cost you employee time every day. Our technicians keep workstations running well, whether you've just purchased new machines or want to get more life out of the ones you have.
Windows & Mac support
Setup, configuration, troubleshooting and upgrades for Windows and macOS computers.
Malware removal
Cleaning infected machines and putting protection in place so the infection doesn't return.
Performance tune-ups
Removing clutter, fixing startup problems and upgrading memory or storage to speed up older machines.
Data recovery
Recovering files from failed drives, damaged systems and accidental deletions whenever possible.
Peripherals & power
Printers, scanners, barcode readers, monitors and UPS battery backups set up and working together.
Upgrades & replacements
Planning and deploying new computers, moving data and settings so employees are productive on day one.
Hardware refresh & upgrades
Outdated technology is a hidden cost. Unsupported software stops receiving security updates, leaving your data exposed, and older computers slow your team down while costing more to maintain. Microsoft ended support for Windows 10 in October 2025, so many businesses are replacing or upgrading computers now.
- Free on-site evaluation of your computers and servers
- A replacement plan with options at different price points
- Windows 11 upgrades where your hardware supports it
- Competitive pricing on business-grade hardware
- Data, settings and software moved to new machines
- Old drives securely wiped before disposal
Systems we support
- Windows desktops and laptops
- Mac computers
- Windows Server and Active Directory
- VMware and Hyper-V virtual servers (virtualization)
- RAID arrays and network storage, including Synology NAS
- Uninterruptible power supplies (UPS)
- Practice management and line-of-business software, including Officemate
- Network cabling for workstations and equipment rooms
What clients say about our desktop and server work
“They put a new server in place for us, networked all our computers and printers, and streamlined everything to work more efficiently.”
“They built a new CPU for me, upgraded everything to the new version of Windows, and streamlined the entire network to work more efficiently.”
“…Kenny and his team at SimplifiedPC are close by and always helpful. They helped us decide on a new server and backup system to complement all the new miniPCs we deployed. They are fast, efficient and charge a reasonable price for their services. I highly recommend them.”
Desktop & server support FAQ
Does my small business still need a server?
It depends on your software and how you share files. Some businesses are better served by Microsoft 365 and cloud storage; others need an on-site server for practice management or accounting software. We'll recommend the option that fits your applications and budget.
How often are updates installed?
Critical security updates are deployed on a regular schedule, outside business hours where possible. Updates that could affect business software are reviewed first.
What happens if our server fails?
Monitoring alerts us to many problems before failure. If a failure does occur, we restore service from your backups and repair or replace the hardware. Your disaster recovery plan documents the steps and expected recovery time in advance.
Can you support computers without a monthly plan?
Yes. We provide hourly desktop and server support and one-time projects. Monitoring, patching and backup checks are included with managed plans.
Keep your servers and computers running
Tell us what's slowing your business down. We'll review your current setup and recommend a plan that fits your budget, whether that's a monthly managed plan or help with a single project.