Managed IT Services for Orange County Businesses
SimplifiedPC keeps your computers, servers, network and Microsoft 365 running so your team can focus on clients, patients and projects instead of technology problems. We're a local IT team based in Huntington Beach, supporting small and medium-sized businesses across Orange County.
What is managed IT, and why does it matter for a small business?
Managed IT means an outside team takes ongoing responsibility for your technology: watching your systems, applying updates, protecting your data, and answering the phone when something breaks. Instead of calling someone after a problem has already cost you a day of work, you have a partner looking for issues before they turn into downtime.
For most small businesses, a full-time IT employee isn't realistic, and a "computer guy" who only shows up in an emergency tends to fix symptoms rather than causes. Our clients often come to us after exactly that experience. We learn how your business runs, document your environment, fix the underlying problems, and then keep things stable month after month.
What our managed IT services include
Every environment is different, so we build your plan around the systems you actually use. Typical coverage includes:
- 24/7 remote monitoring of servers and critical devices through the Kaseya platform, so warning signs are caught early
- Patch management for Windows and critical software updates
- Help desk support by phone, email, ticket and secure remote session
- SPC Security Essentials: managed endpoint protection, threat detection and anti-ransomware for workstations and servers
- Managed backup, with local and off-site copies checked for success
- Microsoft 365 administration: users, licenses, email, Teams and security settings
- Network and firewall management, including wired and wireless networks
- Hardware and software inventory so you always know what you own
- Vendor coordination with your internet provider, printer company and software vendors
- Technology planning for upgrades, replacements and budgeting
Our managed IT services
Small Business IT Support
Day-to-day help desk, maintenance and problem solving for offices with a handful of computers up to a few dozen.
Small business IT support →IT Consulting
Project planning, technology roadmaps and honest advice on what to buy, what to replace and what to leave alone.
IT consulting →Desktop & Server Support
Monitoring, patching, backup and repair for the Windows and Mac workstations and servers your business depends on.
Desktop & server support →Microsoft 365
Migration, licensing, security configuration and ongoing administration for Microsoft 365, Exchange Online and Teams.
Microsoft 365 services →IT Security
Firewalls, endpoint protection, email security and backups designed to keep ransomware and data loss out of your business.
IT security services →Business Email
Microsoft 365 and hosted Exchange mailboxes, plus HIPAA-compliant encrypted email and archiving.
Business email →CNC Machine Shops
CAD/CAM workstations, shop floor networks, OT security and CMMC compliance support for manufacturers.
CNC shop IT →Flexible ways to work with us
Monthly managed IT plans
A predictable monthly fee covers ongoing monitoring, maintenance, security and support. This is the best fit for businesses that depend on their systems every day and want problems prevented rather than just fixed.
Hourly and project-based support
Need help with a single project such as a new office network, a server replacement or a Microsoft 365 migration? We also work hourly and by project, with a clear scope and quote before work begins.
Many clients combine the two: a monthly plan for day-to-day support, plus project work when it's time to upgrade or expand.
How we get started
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Assess
We review your computers, servers, network, backups and accounts to understand what you have and where the risks are.
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Recommend
You get plain-English recommendations with options at different price points, not a one-size-fits-all package.
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Onboard
We install monitoring and security tools, fix urgent issues, and document your environment, passwords and vendors.
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Manage
We keep everything maintained, answer your team's requests, and meet with you to plan upgrades before they become emergencies.
Businesses we support
We work with professional offices across Orange County and Southern California, including medical, dental and optometry practices, home healthcare providers, property management companies, contractors and engineering firms, manufacturers and CNC machine shops, and distributors. Our healthcare clients rely on our experience with HIPAA requirements and practice management software such as Officemate. Learn more about our healthcare IT solutions and optometry IT support.
“SimplifiedPC installed a new network for us… They provided us with several options at various price points… SimplifiedPC currently manages our network remotely. We feel confident and secure.”
“The previous IT Company that managed our network was so unreliable… SPC techs are gurus when it comes to computer. They not only fix computer issues, but they also provide solutions to optimize your business.”
“They have helped with many software and hardware upgrades, always recommending a fair, conservative, and affordable option that fits our needs. They have also been great about working around our work schedule and scheduling for maintenance when we are closed or on holidays.”
Managed IT services: frequently asked questions
What areas do you serve?
We're based in Huntington Beach and serve businesses throughout Orange County. Because much of our support is delivered remotely, we also support clients elsewhere in Southern California.
How much do managed IT services cost?
Monthly plans are priced based on the number of users, computers and servers we support and the level of coverage you need. We also offer hourly and project-based pricing. After a short assessment, we'll give you a clear quote with options.
Do we have to sign up for a monthly plan?
No. Some clients start with a single project or hourly support and move to a managed plan later. We'll recommend what makes sense for your business rather than pushing a contract.
How do we get help when something breaks?
Call us, email us, or log a ticket through our support portal. For most issues we can connect to your computer through a secure remote session and fix the problem right away. When a problem requires someone on site, we'll schedule a visit.
We already have an IT person. Can you still help?
Yes. We can handle monitoring, security, backups and after-hours alerts so your internal staff can focus on users and business applications, or act as backup when they're out.
Do you support healthcare offices that need to follow HIPAA?
Yes. We support medical, dental, optometry and home healthcare organizations and understand the technical safeguards HIPAA expects, including access controls, encryption and reliable backups.
Talk to an IT expert in Huntington Beach
Tell us what's slowing your business down. We'll review your current setup and recommend a plan that fits your budget, whether that's a monthly managed plan or help with a single project.