IT Support for Optometry & Ophthalmology Practices
Eye care practices depend on a tight connection between EMR software, diagnostic instruments and the front desk. SimplifiedPC specializes in optometry IT, from setting up a new practice to integrating your instruments with your EMR and keeping everything secure and running.
We know eye care software and equipment
Optometry practices have IT needs most general IT companies haven't seen: visual field analyzers and retinal cameras that need to send images to the EMR, pretesting equipment that should feed data automatically, and practice software that has to work at every exam lane. Our team has extensive experience with the EMR/EHR systems and instruments optometry practices use every day, and we help practices migrate data from legacy systems when it's time to switch.
Optometry IT services
We deal with your EMR vendor
Software vendor support calls are full of jargon and back-and-forth. We handle them for you: installs, updates, errors and data migrations when you change systems.
Instrument integration
Connecting visual field machines and diagnostic equipment to your EMR so patient images are viewable in one place and pretesting data flows in automatically.
Managed IT for your practice
Preventive maintenance, 24/7 monitoring, help desk support, managed backups, router, firewall and server management, virus protection and software updates.
On-site installation
Windows workstations, terminal and application servers, networks, VPN and wireless, configured in coordination with your EMR and equipment vendors.
HIPAA-compliant email & security
Secure hosted email, encrypted storage and access controls to protect patient information. See healthcare IT support.
Surveillance
Security camera systems with on-site and mobile viewing and redundant storage on Synology NAS.
Software and equipment our clients use
We've set up, connected and worked alongside a wide range of eye care systems, including:
EMR / EHR & practice management
- Officemate & ExamWriter
- RevolutionEHR
- My Vision Express
- EyeMD EMR
- Compulink
- Crystal PM
- CareCloud
Diagnostic equipment
- Zeiss, including Humphrey field analyzers
- Topcon
- Nidek
- Marco
Imaging & patient engagement
- ECR Vault
- Demandforce
How software support works: the software vendor remains your official support provider. For managed IT clients, or on an hourly basis, we work with the vendor's support team on your behalf, so your staff don't have to sit on hold or decode technical instructions.
Product names are trademarks of their respective owners. Don't see your system? Ask us; we work with many others.
Trusted by optometry practices
“I was pleasantly surprised to find out how knowledgeable our tech was with Medical EMR programs such as Officemate. It's like having a tech from Officemate in my office.”
“They also did a great job installing a barcoding system too and made sure it was compatible with Officemate.”
“Instead of fussing around with all the technical stuff, we are going to focus on our patients and let SimplifiedPC manage our IT business.”
Optometry IT FAQ
Do you provide support for our EMR software?
Your software vendor provides official support for their product. What we do is handle that relationship for you: for managed clients, or billed hourly, we call the vendor, work through the problem with their support team, and explain the outcome in plain English. It saves your staff hours of frustration.
Can you help us switch EMR systems?
Yes. We plan the migration with your old and new EMR vendors, prepare your servers and workstations, and help move patient data from the legacy system.
Can our visual field and imaging results go straight into the EMR?
In most cases, yes. We integrate diagnostic instruments with your EMR so results and images are attached to the patient record automatically, reducing manual steps for your techs.
Do you set up IT for new optometry practices?
Yes. We handle networking, servers, workstations, printers, EMR installation and equipment integration so your practice is ready for its first patient.
Do you only support practices in Orange County?
We're based in Huntington Beach and support practices throughout Orange County. Much of our optometry support is delivered remotely, so we also work with practices elsewhere in Southern California.
Let's make your practice run smoother
Tell us about your EMR, equipment and what's slowing your staff down. We'll recommend how to connect and secure it all.