Small Business IT Support in Orange County
Running a small business is hard enough without fighting your computers. SimplifiedPC gives Orange County businesses a dependable IT team that answers the phone, fixes problems at the root, and keeps your office running smoothly, without the cost of hiring in-house IT staff.
IT support built for businesses without an IT department
Most of our clients have somewhere between a few and a few dozen employees. They don't need an enterprise IT department, but they do need someone who knows their systems, responds quickly, and explains things without jargon. That's the role we fill.
Many businesses come to us after relying on a part-time "computer guy," a big-box store, or an IT company that was hard to reach. The pattern is usually the same: the same problems keep coming back because nobody fixed the underlying cause. We start by finding those causes, whether that's an aging server, a misconfigured network or a backup that stopped working months ago, and fix them properly.
What small business IT support covers
Help desk for your whole team
Your employees can call, email or submit a ticket when something isn't working, from a printer that won't print to a locked-out account. Most requests are resolved through a secure remote session without anyone waiting for a site visit.
Proactive maintenance
We apply Windows and software updates, check disk health, clean up problem machines and keep security software current, so small issues don't grow into downtime.
24/7 monitoring
As a Kaseya partner, our monitoring tools watch your servers and critical systems around the clock and alert us to warning signs like failing drives, full disks or failed backups, often before you notice anything wrong.
Backup you can trust
We set up local and off-site backups for your important data and check that they complete successfully. If a backup fails, we find out and fix it.
New employees and equipment
We set up computers, email accounts, permissions and software for new hires, and securely remove access when someone leaves.
One call for technology vendors
Internet outages, phone systems, copiers, line-of-business software: we'll work with your vendors so you don't have to sit on hold.
Signs your business has outgrown break-fix IT
- The same computer or network problems keep coming back
- Employees lose hours waiting for IT help, or bring in personal laptops to keep working
- You're not sure whether your backups actually work
- Nobody has a current list of your passwords, equipment and software licenses
- You've had a virus, ransomware scare or suspicious email incident
- Your server or computers are old enough that you're worried about what happens when they fail
If several of these sound familiar, ongoing managed support will almost always cost less than the downtime you're experiencing now.
Support that fits your budget
We offer monthly managed IT plans for businesses that want predictable costs and proactive care, and hourly support for businesses that need help as issues come up. Many clients start hourly and move to a monthly plan once they see the value of preventive maintenance. Either way, we'll explain your options and give you a clear quote. We also help source computers and equipment at competitive prices.
Small businesses in healthcare have extra requirements. We support medical, dental and optometry offices with HIPAA-aware security, backup and access controls. See our healthcare IT solutions.
What our small business clients say
“Running a small business is hard enough, so our computers are the last things we need to waste our time on… SimplifiedPC really simplified everything and fixed the core problems in our network.”
“They have helped with our IT support for many years now and have been nothing but excellent. Whenever we have had issues in the past, they have been very prompt in responding.”
Small business IT support FAQ
How small is too small for managed IT support?
There's no minimum. We support offices with just a few computers as well as larger teams. Smaller offices often benefit most, because a single failed computer or lost file has a bigger impact.
Do you support both Windows and Mac?
Yes. We support Windows and macOS computers, Windows servers, and common office equipment like printers, scanners, network storage and wireless access points.
Can you help if we work from multiple offices or from home?
Yes. We set up secure remote access, shared file storage between offices, and Microsoft 365 so your team can work from anywhere.
What are your support hours?
Our office is open Monday through Friday, 9:00 am to 6:00 pm. Server and critical-system monitoring runs 24/7.
Get dependable IT support for your small business
Tell us what's slowing your business down. We'll review your current setup and recommend a plan that fits your budget, whether that's a monthly managed plan or help with a single project.