Resources
Support tools for our clients, and practical checklists any small business can use to keep its technology secure and reliable.
Client support tools
Start a remote support session
Connect securely with a SimplifiedPC technician from your PC, Mac or phone. We'll guide you step by step.
Remote support →Log a support ticket
Submit a request for technical support, customer service or product assistance, and track its progress.
Support portal →Call us
714-558-7158, Monday through Friday, 9:00 am to 6:00 pm. For urgent issues, calling is the fastest way to reach us.
Call now →IT checklists for small businesses
Quick self-checks you can run today. If you can't confidently answer yes to most of them, talk to us.
Is your backup really working?
- Someone checks that backups completed, every day
- At least one copy is stored off-site
- Old versions are kept, not just last night's copy
- A restore has been tested in the last year
- Microsoft 365 email and files are backed up too
How to spot a phishing email
- Urgent requests to pay, sign in or "verify" an account
- Sender address that doesn't match the company name
- Links that point somewhere unexpected when you hover
- Changed bank details on an invoice: always call to confirm
- Unexpected attachments, even from people you know
Moving offices? IT checklist
- Order internet service 60+ days before move-in
- Plan network drops, Wi-Fi and a network closet
- Schedule cabling before walls and ceilings close
- Update your address with phone and internet providers
- Back up everything before equipment is moved
Signs you've outgrown break-fix IT
- The same problems keep coming back
- Staff lose time waiting for IT help
- No one has a current list of passwords and equipment
- You've had a virus or ransomware scare
- Your server or computers are nearing end of life
Five security basics
- Multi-factor authentication on email and remote access
- Automatic updates on every computer
- Business-grade firewall, not just the ISP router
- Separate guest Wi-Fi
- Unique passwords stored in a password manager
Healthcare practice IT basics
- Every staff member has their own login
- Computers lock automatically when left unattended
- Patient data is encrypted and backed up off-site
- Email containing patient information is encrypted
- Old computers and drives are wiped before disposal
Policies
Talk to an IT expert in Huntington Beach
Tell us what's slowing your business down. We'll review your current setup and recommend a plan that fits your budget, whether that's a monthly managed plan or help with a single project.